News from Herts Careline

Description: The UK's telephone network is changing. Between now and 2025 most telephone providers will be moving their customers from old analogue landlines over to new upgraded landline services using digital technology. This means services that rely on the old landline system such as home phones and healthcare devices will be switched over.

Description: Included as part of your Herts Careline service is a free Medical Alert Card and a Keyfinder Fob. Having your personal Medical Alert Card in your purse, wallet or bag is an effective and secure way of providing information about yourself to the emergency services if you become unwell or have an accident when you're away from home. In an emergency, you may not be able to speak or give details about yourself to help others to assist you. If a member of the emergency services sees your Medical Alert Card they can follow the simple instructions on it to telephone Herts Careline's emergency Control Centre - we'll take care of the rest, providing information that could help and prove invaluable in this type of situation. Adhering to strict security measures.

Description: We understand that the cost-of-living situation is causing us to all examine our finances. We want to reassure you that your service continues to be subsidised by Hertfordshire County Council, and that we're doing all that we can to keep the price that you pay to a minimum.

Description: If you've noticed that a family member or neighbour has become more vulnerable, Herts Careline assistive technology equipment can help to manage a wide range of risks to a person in their home.Risk from falls, heating issues, the risk of fire, floods, wandering, seizures, and many other issues, may have come to the fore recently and Herts Careline may be able to provide a solution with their assistive technology service.

Description: Herts Careline's assistive technology equipment can help to manage a wide range of risks to a person in the home.If you or someone you know is experiencing issues which affect their health and wellbeing, there are many ways we can help support their independence at home via discreet equipment.

Description: Herts Careline's Vivago Care Watch service can monitor a loved one's health and wellbeing so our control room can aim to alert both the wearer and the family to any changes or worries with certain aspects of their health before they become an issue. It also has an emergency alarm button to summon our help if needed.The care watch also monitors sleep pattern, daily activity, inactivity and body temperature amongst other factors to build up a picture of the person's health. Its intention is to spot and alert Herts Careline and family to anything untoward. For example, if the data from the watch show us that a person is less active or that their sleep is disturbed, there might be a medical issue we can discuss with them to determine the right medical attention they need, rather than let it get out of hand or lead to a future more serious health issue.

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