How much will it cost? Nationally, community alarm and telecare services are not usually provided free of charge by the NHS or any other charity or organisation. However, our price is substantially subsidised by Hertfordshire County Council making us very good value for money, especially when compared to other forms of support. Think of us as insurance – there when you need us. • New customers pay £3.25 per week by a monthly direct debit (cost excludes VAT, most of our customers are VAT exempt) The price includes: • Emergency Response Fallback Service • Monitoring of all calls • On site maintenance of equipment • Access to a range of other service to support independent living Unlike some other providers, with our service there are: • No upfront costs • No equipment or installation charges • No long term contracts • No means testing • No premium rate number costs £3.25 per week (includes maintenance of the equipment, monitoring of calls and Emergency Response Fallback Service) Are you claiming Attendance Allowance? Attendance Allowance is a benefit available for people aged over 65 years who need help at home due to illness or disability. It’s not means tested and currently worth from £55.65 a week to put towards services such as Herts Careline. Find out more by calling the Attendance Allowance helpline on 0345 605 6055.