Skip to content

Herts Careline is an award-winning community alarm and telecare service. We've been giving people the freedom to live independently in their own home since 1982.

We are a not-for-profit collaboration between Hertfordshire County Council and North Hertfordshire District Council.

We provide a wide range of assistive technology services to residents across Hertfordshire.

Our control centre is based in Hertfordshire and our team of highly trained, security-screened emergency operators deal with a range of issues 24/7, 365 days a year.

Members logo HStack_Rubine(RGB)Herts Careline is a member of TSA, the industry body for Technology Enabled Care (TEC), representing the largest industry specific network in Europe and bringing together a growing membership of organisations across local government, health and the private sector.

TSA works across health, housing and social care through a wide range of public services (NHS, local authorities, Fire and Rescue Services), housing associations, leading industry suppliers, independent and voluntary sector organisations.

TSA promotes and supports the technology enabled care industry, highlighting the benefits of TEC for commissioners across health and social care, service users, their family and carers including organising the annual International Technology Enabled Care Conference and driving quality throughout the sector through its internationally recognised Integrated Code of Practice.

UKTHC  Member logo

UKTelehealthcare is the independent and impartial membership organisation for Telecare and Telehealth professionals, service providers, Clinical Commissioning Groups, Registered Social Landlords, suppliers and organisations with a related professional interest.


We provide out of hours support to a range of charities, housing associations and councils across the region. How can we help you?



Careline email footer Jan 19

Awards logos - APSE service awards 2016 winner and Healthcare Transformation Awards 2017 finalist