News from Herts Careline

Description: If you're due to embark on a winter holiday but are worried about if parent or grandparent who you usually care for will be ok whilst you're away, Herts Careline's 24 hour emergency Control Room could be the answer you're looking for. We're here day and night, every day of the year, and we provide a lot of reassurance for families who are looking forward to a well deserved holiday, but have concerns about their loved ones staying at home.

Description: There's no getting away from the winter now! There's a real bite in the air and the forecast of snow is imminent. It's also the time of year when the dreaded Flu does the rounds and brings suffering to many in the community. This is especially true for the older and vulnerable residents who Herts Careline monitors community alarms for. So its reassuring to know that we're here 24/7 to help you and your loved ones during this fraught period.

Description: To help reduce the risk of a fall when getting up in the night, Herts Careline is offering all new customers who join the service until 15 Feb 2019, a FREE PIR Motion Sensor Light for their landing.This battery operated motion sensor has a bright light which reacts and lights up when it senses motion. It comes with adhesive sticky tabs and 3 AAA batteries. It aims to shine a little light on the landing in the dark, with the aim or helping to reduce a fall.Once a person joins the service in January, the PIR motion sensor light will be sent out in the post during the first week of February 2019. A few T&C apply.

Description: The Slipper Swap Social events which were recently held across Hertfordshire are opportunities to provide information and advice to local residents to help them to avoid falls, to connect to their community, and to stay active and well. They are part of the Library Service social care information offer delivered in partnership with Adult Care Services.

Description: Hertfordshire County Council (HCC) have recently launched a new pilot project called " Connecting Lives" in Letchworth.The aim of Connecting Lives is to utilise trusted local people (such as hairdressers, shopkeepers, NHDC staff, royal mail staff) who ALREADY have daily contact with local residents to help address the crisis of social isolation in older people.

Description: The Stove Guard project, which includes Hertfordshire Fire & Rescue Service (HFRS), Herts Careline and Living Safely was shortlisted in the ninth annual HEART Awards 2018.

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