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Home Upgrade Grant Phase 2

What is it?The Home Upgrade Grant (HUG) is a government scheme that provides energy efficiency upgrades and low carbon heating for homes via local authority funding. The aim of the scheme is to reduce fuel poverty and help the UK reach its Net Zero by 2050 target. The scheme will run until March 2025. It covers both owner occupied and private rented sector homes that are off the gas grid with the aim to improve as many fuel-poor homes to EPC rating Band C by 2030. Benefits:Residents can benefit from increased energy efficiency in homes, a reduction in energy bills and more comfortable homes as a result of being better-adapted to climate change through better heat retention in winter and keeping cool in the hotter weather. Ventilation and condensation are looked at in line with the other measures due to knock-on effects these can have on a property. Finally, a greater reduction in carbon footprint will be seen from better heating systems.Who is eligible and how can they sign up?The Home Upgrade Grant Phase 2 (HUG2) is open to home-owners and private tenants in:homes not heated by mains gas which includes oil, coal, LPG or only electric heatinghouseholds with a combined annual income of less than £36,000 OR receiving certain income-related means-tested benefits such as Universal Credithard to heat homes – this is based on your home Energy Performance Certificate (EPC). You will be helped with this part of the assessment and receive a free EPC assessment if you do not have one already.Landlords who have four or fewer properties will be able to apply and will be required to contribute at least one third of the cost of the upgrades in addition to the funding provided. This will be agreed before work begins.HUG2 funding is now open to private tenants, landlords and home-owners and will be available until March 2025.Residents can find out more information on the scheme and the application process on our webpage: Home Upgrade Grant Phase 2 | North Herts Council ( can also sign up by calling the Energy Saving Trust on 0808 1968255 or online at .

Dementia Action Week 2024 - how technology can provide support

To mark this important week, we're highlighting our partnership with other with other local organisations, including Age UK Hertfordshire, Carers in Herts, Mind, HILS, HertsHelp and North Herts Minority Ethnic Forum which form Hertswise.Hertswise is a service designed for people living with dementia, low level memory loss, disorientation or mild cognitive impairment.Each of the partners involved with Hertswise have a specialism. Ours is to provide the assistive technology that can support a person living with dementia to stay independent and safe.

Home and Away service - a pendant alarm that works at home and outdoors – ready for summer.

Whether you're at home, walking to the shops, at the park or visiting a friend, the GO pendant is with you every step of the way. GO enables you to have more independence and live life more confidently knowing that help is still with you at the press of a button when you're outside.With the summer weather just around the corner, now is the time to think about how a GO pendant can support the safety and independence of you or a family member whilst enjoying the good weather outside.

Living with a Bereavement

When someone you love passes away, you may feel overwhelmed. If you're worried about living on your own after a loved one passes away, or if you're worried about a family member or neighbour, they might find comfort knowing a community alarm could get them medical help if they needed it, day and night.

Why choose Herts Careline? - Features of our service

There are a variety of options for community alarm and telecare services across the UK, so make sure you do your research. But for residents in Hertfordshire, these features and benefits are why we think you should choose our community alarm and telecare service.Free key safe, medical alert card and key finder fob with every new installation.Hertfordshire County Council subsidise the service making us excellent value for money.The local touch - an award-winning Hertfordshire-based 24/7 control room team with over 40 years' experience of answering calls and arranging help quickly.No upfront costs, set up costs or administration fees.

Why do I need a digital community alarm unit rather than an analogue one?

The UK phone network is currently being upgraded to a digital system, estimated to be completed by 2025 but some providers have made strong headway in the change in some regions already and aiming to complete by 2024. It is likely that analogue landline alarms will stop working when this happens, so if you haven't heard from your telephone provider – like BT or Virgin yet – it might be wise to contact them for their timeline.
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