We're still here - rest assured our call operators are still answering alerts for help from community alarms and telecare equipment.
Latest updates...
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- It's Epilepsy Awareness Week so we want to make sure that we're doing all we can to share information about how our telecare service is making a difference to many young people and adults living with Epilepsy.Did you know that we can provide equipment to monitor and support young people and adults living with epilepsy? This can be at home or outside anytime time during the day and night.We have many years of experience providing epilepsy monitoring equipment to improve the lives of those living with epilepsy. We will carry out a bespoke assessment to establish the correct type of monitoring equipment suitable for the individual and will provide installation and training so that everyone fully understands how the equipment works. The equipment will be linked to a parent or carer's smart phone, so they are aware when a seizure is occurring. It can also be linked to our Control Room for 24/7 support in case the individual needs emergency help.
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- Adhering to Government guidance we are more than able to install a community alarm or telecare for you following these easy steps:If you are healthy:We will visit your home to install your equipment. If you are self-isolating, shielding or suffering from COVID-19:We will provide pre-programmed equipment to your doorstep.We will telephone you to give step-by-step instructions on how to plug in your equipment and make a test call to our Control Room.We will make an appointment when you have recovered to install any complex equipment which needs our engineers' expertise For every customer our engineers visit, they will be wearing PPE, will use sanitising wipes on surfaces and adhere to the two metre social distancing regulations.
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- VE Day on 8 May 1945 was the official day that the war between Britain and Germany came to an end.Whilst it's a shame that the usual celebrations for VE Day are not able to take place this year, there's still plenty going on both online and on the television for you to enjoy.There will be a 2 minute silence at 11am so you can take a moment to reflectThere's a 'Nation's Toast' at 3pm where you can raise a glass to the heroes of WW2The Queen will address the Nation at 9pm Some neighbourhoods are even having a cuppa with their neighbours in the front gardens – all at a social distance of course.However you mark the day, it's certainly a special milestone in Britain's history, and one many of our customers will have personal experience of.
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- At times like these, a community alarm can be so important. While family is unable to visit as they usually would, Careline can be a lifeline to those who live alone or self-isolating, and for their families, it can be hugely reassuring to know that help is on hand at the press of a button 24/7.
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- Support for hospitals with free community alarms
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- Contact-less installation of community alarmsIf you were thinking of arranging to have a community alarm or telecare installed for yourself or a loved one, but have concerns regarding COVID-19 situation, rest assured we are classed as Key Workers so our engineers and Control Room are working as usual to support you.