Latest updates... Careline joins Tell Us Once service DescriptionTo support families during one of the most difficult times in their lives, Careline has joined the Government's Tell Us Once (TUO) service.TUO allows someone to report a death to most government organisations in a single step. Careline is included under the category "Are you getting services from your local council?"Our customer service team works hard to make joining Careline as straightforward as possible. Equally, when the time comes for someone to leave our service during the saddest of circumstances, we want the experience to be as simple and calm as possible for their families. Hertfordshire Constabulary has adopted Safe and Found Online - a new portal to help quickly locate vulnerable missing people DescriptionHertfordshire Constabulary has adopted Safe and Found Online, a new portal to help quickly locate vulnerable missing people. Now live, the initiative will provide vital support for veterans and individuals living with dementia. The constabulary is urging family members, friends and carers of those at risk of going missing to register key information about them. This information, stored securely online, can save crucial time in developing a search plan should someone go missing. The digital forms follow the nationally recognised Herbert Protocol and Forcer Protocol: Normal service resumes Description12.2.26Thank you for your patience with the issues this week. Herts Careline is please to say that normal service has been resumed. Technical issue resolved 16.1.26 DescriptionThank you for your patience this week whilst we dealt with the technical issues that affected some Careline alarms and the service.We're pleased to say that the main issue has now been resolved, and we are carrying out further work to reduce the risk of similar problems in the future.Once again, thank you for your support this week. Technical issue - 12/1/26 DescriptionThere is currently a technical issue on some of our alarm units. We are working to fix this as soon as possible.This can sometimes be resolved by switching the alarm unit on an off from the power button.Please visit here for instructions https://www.care-line.co.uk/contact-us/equipment-technical-support.aspxPlease do a test call later today if you have switched the alarm unit on and of. A Day in the Life as a Herts Careline Technician - A Role That has an Impact DescriptionEver wondered what it's like to be a Herts Careline Technician? Join me on my day with Adam, one of our Senior technicians, to get a closer look at the day-to-day life of this essential role at Herts Careline. Displaying 1 to 6 of 85 Previous 1 2 3 4 5 … Next