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Dementia Action Week 2022 - how technology can provide support

Description
It's Dementia Action Week.To mark this important week, we're highlighting our partnership with other with other local organisations, including Age UK Hertfordshire, Carers in Herts, Mind, HILS, Howard Cottage, HertsHelp and North Herts Minority Ethnic Forum which form Hertswise.Hertswise is a service designed for people living with dementia, low level memory loss, disorientation or mild cognitive impairment.

A night in the life of a Herts Careline Call Operator

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´╗┐Have you ever wondered what the remarkable team in the control room of Herts Careline experience whilst on duty? Then walk a night in the life in the footsteps of a Herts Careline control room operator. They work tirelessly around the clock taking medical emergency calls from residents across the whole of Hertfordshire.Residents who join the service have access to fall detectors, smoke alarms and wellbeing monitors, as well as a pendant alarm, depending on their needs. This is an emergency button worn around their neck or wrist and enables them to dial through to Careline's 24/7 control room.

A day in the life of two Herts Careline call operators

Description
Have you ever wondered what the remarkable team in the control room of Herts Careline experience whilst on duty? Then walk a shift in the footsteps of a Herts Careline control room operator. They work tirelessly around the clock taking medical emergency calls from residents across the whole of Hertfordshire.

Another year of Which? Accreditation 2022

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Herts Careline is a Which? Trusted Traders accredited service. Which? has been testing products and services for more than 60 years, and their Trusted Traders certification endorses local tradespeople and services. We're delighted to be accredited for the fourth year in a row.

Continuing our excellence as a member of TSA 2022

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Continuing our pursuit of excellence, Herts Careline has renewed its membership of TSA, the industry body for Technology Enabled Care (TEC), representing the largest industry specific network in Europe and bringing together a growing membership of organisations across local government, health and the private sector.

We're recruiting for a Careline Trainer

Description
We are looking for someone that is a quick learner and has experience in training others both new starters and existing staff. You must be highly computer literate and have the ability to create procedures and process.
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