Skip to content
Get a community alarm
Professionals - refer a person for assistive technology
Complex needs support
Home and Away service - NEW!
Out of hours service
Go to home page
< Go back a page
Sorry, this page isn't working
Print this page
News from Herts Careline
Carers Rights Day 2021
Carers Rights Day 2021Today is Carers Rights Day. A very important day to ensure carers are aware of their rights and can access the support that is available to them as soon as they need it. This is particularly important given the very challenging year that carers have endured.There is a lot of support in Hertfordshire, including Carers in Hertfordshire and Crossroads Care, and nationally, Carers UK. Please do contact them for support if you need it.We find that assistive technology can also play a part in supporting carers, giving them peace on mind that help is on hand 24/7 for the person they care for. This means they can 'step out' for an appointment or to work, knowing that we can be there to help too. Please contact us to see the options that are available.Carers Rights Day - Carers UK
Enjoy a free Hot Chocolate on us this festive season
Enjoy a free Hot Chocolate on us this festive seasonAs a little gift from us to you this Christmas Herts Careline is treating customers, who join the service in December, to a very delicious Hot Chocolate.Delicious, soothing and warming, these luxury hot chocolate sachets with marshmallows and apple crunch sprinkles are a tasty treat as the weather draws colder. Having emergency help on hand 24/7 at the press of a button can make a real difference to the safety and independence of our community. Herts Careline assistive technology equipment and service can be a been a lifeline to people who live alone, and to older and vulnerable members of Hertfordshire.To find out more and to join Herts Careline, apply online at www.care-line.co.uk/hotchoc or call 0300 999 2 999 (option 1) Let's spread a little festive spirit together. The Hot Chocolate sachet will be given out on the day of installation. T&C apply, see www.care-line.co.uk or call 0300 999 2 999 for details.
Give the gift of independence this year
Choosing a Christmas gift for an older personAre you looking for that perfect Christmas gift for your parent, Grandma or Grandad? Do you want them to keep their independence over the winter period and beyond? Then give the gift of independence and reassurance this Christmas with a community alarm from Herts Careline.Knowing what Christmas gift to buy for an older person can sometimes be tricky. They usually have everything they need! But we think we have a solution to this age-old problem – a community alarm.What could be better than giving that cherished person in your life a Christmas present that shows how much you care. Providing them with an equipment aid that will get help to them quickly if they fall or become unwell could be just the ticket. Our community alarm service offers 24 hours a day, 365 days a year reassurance and emergency support at the press of a button. It helps older and vulnerable people stay independent in their own home for longer and brings peace of mind to their families.Christmas is a time for family and a time for giving. A community alarm is this all wrapped up in one. To give the gift of independence, apply online or call 0300 999 2 999.
Help shape the future of our service...
Herts Careline is looking to shape the future of its telecare service and would like the opinions of those who use the service and those who may use the service in the future.Telecare includes sensors and detectors such as emergency alarm buttons, smoke alarms, fall detectors, flood detectors, door sensors, outdoor pendants, bed mats and smart sensors that all trigger through to a control room if they sense a risk to a person. They can help older and vulnerable adults and children live more independently in their own homes for longer.Thank you for answering a few questions to help shape our service.
Today at 11am we'll be pausing for thought to remember those who in the British and Commonwealth military serve our country in times of unrest. We wear our poppies with pride.
Halloween - be aware of who you scare. Enjoy but take care
Halloween - be aware of who you scare. Enjoy but take careHalloween will look different this year, and we're hoping people of Hertfordshire will play their part and only celebrate Halloween safely, helping to save lives by preventing the spread of the coronavirus.We worry every year that trick or treaters will make those in our care worry when they receive a knock on the door after dark. If you are going out this spooky season, we encourage you to keep in mind there may be vulnerable people living in your community to be mindful of. Only knock on doors where there is a pumpkin out, and think of others around you.We know there may be calls to Herts Careline's control room on Halloween night from anxious residents, so do keep us all in mind so safe, low-Covid-risk fun can be enjoyed by those who want to take part.