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News from Herts Careline

Latest updates...

'It really makes my life feel safer': Herts Careline receives excellent feedback in annual customer survey

Description
Herts Careline's 2026 survey reveals glowing customer insights and priorities.

Emergency Services Day - 999 Day

Description
Today is Emergency Services Day, also known as 999 Day – a national day across the UK to support the heroic members of the NHS, Emergency Services and voluntary services.

Issue with All OK Service - 4.9.26

Description
10.9.26 - Service resumed as normal.We're aware of an issue with our All OK service. We are investigating urgently and will provide an update as soon as possible.

Join us at the SHOUT ABOUT IT event, coming to Stevenage, 7 October

Description
If you're looking for support, activities, advice or opportunities in Hertfordshire - whether it's for yourself, a family member, a friend, or someone you support, SHOUT ABOUT IT is the perfect place to find out what's available in your community. Herts Careline will be there amongst many other support services.

The UK's telephone network is changing - what to do.

Description
The UK's telephone network is changing. Between now and 2027, most telephone providers will be moving their customers from old analogue landlines to upgraded digital landline services.Your community alarm service is unaffected, as we have already provided you with a digital alarm that does not require a landline connection.

Advance Notice: Planned Herts Careline software updates – from 29 July 2026

Description
In preparation for the national Analogue to Digital switchover, Herts Careline has arranged a programme of further major updates to our control room software systems.
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