What we need from you
If you’re a compassionate individual looking to make a difference to vulnerable people, then joining our Careline team at our recently refurbished control room in Letchworth Garden City may be the opportunity you’re looking for!
Emergency Call Operators are motivated, caring and hardworking individuals who are the first point of contact for our customers in an emergency situation. To succeed as an emergency call handler, you must possess a genuine desire to help people, be empathetic to our customer’s needs, be highly proactive adaptable to change and able to work with high levels of autonomy.
Call Operator roles vary and follow a rolling shift rota pattern. Details of the hours and role will be included in the Job Description when a new job is advertised. We often have bank positions which are perfect for anyone who is able to work a variety of hours and shifts at short notice.