When you sign up for a home alarm, Hertfordshire Independent Living Service will install the equipment for you. They'll call you to arrange a convenient time once your application is processed.
A modern base unit connects to your phone line. If you don't have a landline, we can supply an alternative unit. Then you’ll be connected to a local, specialist control centre, there whenever you need it.
We aim to have your emergency home alarm set up within 14 working days but this is often sooner, especially in certain situations.
In some emergency cases (such as being discharged from hospital), we can install your home alarm within a couple of working days.
How to use your alarm
You’ll get a lightweight, waterproof pendant alarm to wear around your neck or on a wrist strap.
You simply push the emergency alarm pendant button to raise an alert. This lets you speak to a friendly operator who will get you the help you need, day and night.