Posted: Friday 17th July 2026
The Government has announced its decision on the future of Hertfordshire's councils as part of its Local Government Reorganisation programme.
From April 2028, the existing 11 county, district and borough councils across Hertfordshire will be replaced by four unitary authorities.
You may be wondering what this means for the Herts Careline service. The key message is that nothing is changing for now. We will continue to deliver our services as normal and remain focused on providing an essential lifeline to the people who rely on us.
Current customers should continue using their community alarm and telecare service as usual, and professionals can continue to refer people to Herts Careline in the normal way. Anyone considering joining our service should also continue to do so with confidence.
To find out more about the Government's preferred option and the timeline for Local Government Reorganisation, visit the Hertfordshire LGR website.