Technical issue - 12/1/26

There is currently a technical issue on some of our alarm units. We are working to fix this as soon as possible.

This can sometimes be resolved by switching the alarm unit on an off from the power button.

Please visit here for instructions  https://www.care-line.co.uk/contact-us/equipment-technical-support.aspx

Please do a test call later today if you have switched the alarm unit on and off.

If you are a carer or have a family member on our service, please help us during this time by checking in with them, thank you.