News from Herts Careline

Description: We recommend you get a key safe when you sign up for our community alarm service.We can supply and install this secure metal box to the outside of your home for free, which will contain an additional front door key to your property. The emergency services can get the key using a confidential code, which we will issue if you require their assistance, to gain access to your property, if needed.

Description: Herts Careline is a member of TSA, the industry body for Technology Enabled Care (TEC), representing the largest industry specific network in Europe and bringing together a growing membership of organisations across local government, health and the private sector.TSA works across health, housing and social care through a wide range of public services (NHS, local authorities, Fire and Rescue Services), housing associations, leading industry suppliers, independent and voluntary sector organisations.TSA promotes and supports the technology enabled care industry, highlighting the benefits of TEC for commissioners across health and social care, service users, their family and carers.Please take a look at our profile.

Description: Hertfordshire County Council, and the county's ten district and borough councils, have today, Thursday 27 October, launched a new directory of public spaces and buildings which people can use as warm, welcoming spaces as temperatures drop.This online directory will let people find libraries, family centres and community spaces near them where they can stay safe and warm. Many will also be running additional activities to provide people with the opportunity to meet others and take part in events such as slipper swaps for older people in libraries and stay and play events in family centres for families with young children.

Description: Herts Careline has been awarded Team of the Year at the national Control Room Awards 2022!The awards recognise the inspiring work of control room teams and individuals as well as the selfless service they provide to the public. More than 170 entries were received from over 40 organisations including the police, ambulance and fire and rescue services, the Maritime and Coastguard Agency, councils and private care providers across England, Scotland, Wales and Ireland. Careline won its category , up against teams from Lincolnshire Police and Durham Constabulary.

Description: Have you ever wondered what the remarkable team in the control room of Herts Careline experience whilst on duty? Then walk a night in the life in the footsteps of a Herts Careline control room operator. They work tirelessly around the clock taking medical emergency calls from residents across the whole of Hertfordshire.Residents who join the service have access to fall detectors, smoke alarms and wellbeing monitors, as well as a pendant alarm, depending on their needs. This is an emergency button worn around their neck or wrist and enables them to dial through to Careline's 24/7 control room.

Description: Have you ever wondered what the remarkable team in the control room of Herts Careline experience whilst on duty? Then walk a shift in the footsteps of a Herts Careline control room operator. They work tirelessly around the clock taking medical emergency calls from residents across the whole of Hertfordshire.

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