News from Herts Careline

Description: Continuing our pursuit of excellence, Herts Careline has renewed its membership of TSA, the industry body for Technology Enabled Care (TEC), representing the largest industry specific network in Europe and bringing together a growing membership of organisations across local government, health and the private sector.

Description: There are changes that are being made to the UK telephone system as the analogue telephone infrastructure is being phased out by the Telecoms Industry, as they make the switchover to the digital network. This will affect the lifeline community alarm service that customers receive from Herts Careline.We want to make sure that your lifeline alarm system and pendant continues to work for you effectively and keeps you safe. The majority of Careline customers have already been digitally upgraded by us, and the remaining residents will be contacted very shortly to arrange this upgrade.

Description: If you're planning a holiday this summer, and usually have caring responsibilities for a family member at home, you may be concerned about the support they might need to ensure they are safe and well whist you're away. It's understandable to be worried about an older person at home while you're on holiday. Here are some things you can do to ease your worries:

Description: Herts Careline's has had a busy few months, expanding further and providing support to more residents across Welwyn Garden City, Hatfield and Enfield.The community alarm and telecare service's Control Centre are now providing monitoring support and reassurance to over 280 First Garden Cities Homes charitable housing association residents across Welwyn Garden City and Hatfield.The service has also taken on the monitoring support for the retirement living complex, Thomas Watson Cottages in Enfield.

Description: Whether you're at home, walking to the shops, at the park or visiting a friend, the GO pendant is with you every step of the way. GO enables you to have more independence and live life more confidently knowing that help is still with you at the press of a button when you're outside.With the summer weather just around the corner, now is the time to think about how a GO pendant can support the safety and independence of you or a family member whilst enjoying the good weather outside.

Description: We've had reports of a Scam doing the rounds, advising people that their alarm care system isn't working and that the only way to re set it is to give bank details.The number calling for this scam is: 01364 223166 and is identified on Google as a medical scam. Please do not give out your bank details over the telephone.Please share this message with friends and family.

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