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Refer a friend receive £10 shopping voucher

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Refer a friend to Herts Careline Many of our customers recommend our services to friends and family. In recognition of this support, our Refer a Friend scheme will send you a £10 M&S voucher if the person you refer joins our service.Simply quote'FRIENDS15' to us via phone - 0300 999 2 999 - or email CarelineSupport@north-herts.gov.uk

Countdown to the 5k Baldock Rat Run in honour of our much-loved colleague

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The countdown is on to this weekend's Baldock Rat Run 5K on 12 September 2021.This year Herts Careline is one of the sponsors of the event, in honour of our much loved colleague, Carl. Carl's wife, Samantha, organises the Rat Race every year, so some of our call operators and management team will be running the race through the scenic countryside of Baldock.We would like to encourage you to get behind this event - run it, jog it, walk it, donate or take the family to enjoy some of the attractions on the day including kids play barn, charity raffle, games – all within Covid restrictions. Proceeds will be going to the Garden House Hospice in Letchworth.Find out more about the run.

Herts Careline secures partnership to support a further 3,300 residents across Hertfordshire

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Herts Careline has been appointed by Hertfordshire County Council (HCC) as their sole provider for delivery of assistive technology services across Hertfordshire.This is a significant milestone for the service as HCC's health and social care professionals will now make direct referrals to Herts Careline for those needing community alarms, telecare and other assistive technology solutions.Herts Careline has also begun transferring approximately 3,300 of HCC's previous provider's service users across to their Control Room.Assistive technology, such as community alarms and telecare services, provide much needed reassurance for service users and their friends, families, and carers, as they know help is on hand if they fall or feel unwell, 24 hours a day, 7 days a week.Cllr Gary Grindal, North Hertfordshire District Council's Executive Member for Housing and Environmental Health , said: "This is a significant achievement for the Careline Team, not only to be appointed as the sole provider for the County Council service users, which shows a significant level of trust in Careline's service, but also that the service transfer has been a success so far and most importantly has been seamless for the service users. Thank you to the Careline team who work tirelessly to ensure this hand over worked so well during such difficult and trying times for everybody."

Herts Careline joins East Herts Frontline welfare community

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Herts Careline is pleased to have joined a new community-based website, Frontline.Frontline is a community project that helps the public and frontline workers quickly find details of local health and wellbeing services. They can then share information and make referrals that will help those they look after.Frontline in East Herts is a pilot project with the hope that it will expand across the whole of Hertfordshire in the future.So, if you're a professional, take a look at Frontline – it has a whole host of information about transport, mental health support, welfare, meals support etc.

Herts Careline Sponsors 5k Baldock Rat Run in honour of their much-loved colleague

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The past year has been personally difficult for Herts Careline our colleague sadly passed away. Carl made a huge contribution towards the Careline service and was a much loved and respected member of our team.Carl was a dedicated family man and Herts Careline has kept in touch with his wife Samantha and their three children. When we heard that Sam was organising the Baldock Rat Run 5K on 12 September 2021, in honour of Carl and with proceeds going to Garden House Hospice, we knew we had to show our support.This year Herts Careline is one of the sponsors of the event, and many of our call operators and management team will be running the race through the scenic countryside of Baldock.We would like to encourage you to get behind this event - run it, jog it, walk it, donate or take the family to enjoy some of the attractions on the day including, bouncy castle, charity raffle, games – all within Covid restrictions. Proceeds will be going to the Garden House Hospice in Letchworth.Find out more about the run.

Supporting your hero this Father's Day

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We're not the most 'conventional' of Father's Day presents!But if you're thinking of that special hero in your life, perhaps consider a community alarm. This means they have 24/7 access to our emergency control room at the press of a button, giving them, and you, peace of mind that help is never far away.Give us a call on 0300 999 2 999 to see how we can help.
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