News from Herts Careline

Description: The UK phone network is currently being upgraded to a digital system, estimated to be completed by 2025 but some providers have made strong headway in the change in some regions already and aiming to complete by 2024. It is likely that analogue landline alarms will stop working when this happens, so if you haven't heard from your telephone provider – like BT or Virgin yet – it might be wise to contact them for their timeline.

Description: The UK Government has introduced a requirement for voters to show photo ID when voting at a polling station at some elections. This new requirement will apply at the local elections on Thursday 2 May 2024.

Description: On World Parkinson's Awareness Day, we're sharing how telecare and pendant alarms could be of reassurance to people living with this condition. If you or someone you know has Parkinson's, they may feel more reassured with a pendant or other equipment which can alert us for help whenever they need it.

Description: On the morning of Saturday 13th April there will be some electrical maintenance work being undertaken at the Council Offices in Letchworth to enable to final installation of the Electric Vehicle charging points.Herts Careline's control room is not affected and will continue to answer all emergency calls 24/7 from our alternative control room. We'd just like to ask that if you would usually make a test call on this day, that you could help us by testing on an alternative day if possible. Thank you for your understanding.

Description: When attending the recent Vision Loss Forum event, an attendee mentioned a free App they use that 'reads' what it detects in front of it. They said it was helpful reading computer screens, newspapers and books. sight loss by reading out loud what it sees. It is a free App which will give an audio description of a person, how many people there are close by, read out documents and web pages, denominate currency in a wallet and identify colours.

Description: Herts Careline will be undergoing a system upgrade on the 8th and 9th of April 2024.While our control room will remain operational during this time, we would appreciate it if you would usually make a test call on this day, that you could help us by testing on an alternative day if possible, from the 10th April onwards.

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