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Silver Sunday – the national day for celebrating older people

On this Silver Sunday, we're disappointed not to be spending it marking the occasion at our usual events. With social distancing restrictions still in place, Silver Sunday is going to look very different nationwide this year, but of course our control room will still be here as usual supporting those who rely on us 24/7.

Fall Prevention Awareness Week

During Fall Prevention Awareness Week, we'd like to make you aware that Herts Careline uses a fall detector for many people across Hertfordshire who are prone to falls if living alone.Among older people, falls are a serious factor in causing injuries and hospital admissions. Falls can take a long time to recover from due to causing injury and having a knock-on effect to a person's confidence and independence.Herts Careline's fall detector service triggers automatically when it senses a stumble, trip or fall and dials straight through to our 24/7 control room to alert them that the person needs help.

How do we install a community alarm during a pandemic?

Adhering to Government guidance we are more than able to install a community alarm or telecare for you following these easy steps:

Herts Careline's telecare equipment helps Hertfordshire Mum

Blowing the myth that telecare is 'only for older people' out of the water, Herts Careline has been supporting a local mother to regain her independence and transform her life.

A day in the life of a Herts Careline call operator

Then walk a shift in the footsteps of a Herts Careline control room operator. They work tirelessly around the clock taking medical emergency calls from residents across the whole of Hertfordshire.Residents who are signed up to the service have access to fall detectors, smoke alarms and temperature monitors, as well as a pendant alarm, depending on their needs. This is an emergency button worn around their neck or wrist and enables them to dial through to Careline's 24/7 control room.

Revealing the faces behind your calls to us

Feel safe at home with Herts Careline and feel protected outside with a washable, two-layer cotton face mask.Now that the Government has enforced wearing a face covering in indoor spaces, we can help customers navigate our 'new normal' by giving those who join Herts Careline in August and September a free face maskFor 24/7 emergency support and peace of mind at the press of a button for you or your loved one, you can find out more about joining Herts Careline's community alarm and telecare service by calling 0300 999 2 999.Free face masks are given out at the point of installation.#staysafehertfordshire #facemask #facecovering
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