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Silver Sunday – 3 October – the national day for celebrating older people

Silver Sunday – 3 October – the national day for celebrating older peopleOn this Silver Sunday, we're saying thank you to the people who we look after via our control room. You make our role so worthwhile and we're proud and privileged to help provide emergency help when you need it.Across the country, some events are up and running, with Covid restrictions in place. You can find out more about events in your local area on the Silver Sunday website.Look after yourself this Silver Sunday, we'll be thinking of you as always.#SilverSundayUK

Fall Prevention Awareness Week 2021

Fall Prevention Awareness WeekDuring Fall Prevention Awareness Week, we'd like to make you aware that Herts Careline offers a fall detector service for people living with certain conditions across Hertfordshire who are prone to falls.Among older people, falls are a serious factor in causing injuries and hospital admissions. Falls can take a long time to recover from due to causing injury and having a knock-on effect to a person's confidence and independence.Herts Careline's fall detector service triggers automatically when it senses a fall and dials straight through to our 24/7 control room to alert them that the person needs help.An assessment will be made for the person to ensure that a fall detector will be most appropriate option for them.For more information, please take a look at the telecare page of our website.

Where can I buy a pendant alarm in Hertfordshire?

Where can I buy a pendant alarm in Herts?Herts Careline provides community alarms emergency pendants for anyone living in Herts. You can apply online at or call 0300 999 2 999 and an application form can be sent to you in the post.We are Which? accredited and the preferred provider of Hertfordshire County Council.

What is telecare and how can it help?

Telecare, or assistive technology, includes sensors and detectors such as smoke alarms, fall detectors, flood detectors, door sensors, outdoor GPS pendants, bed mats, complex needs smart sensors that all trigger automatically if they sense a risk or issue.The sensors and detectors from Herts Careline are connected to a 24/7 Hertfordshire-based Control Room that will answer an alert for help and will arrange appropriate medical support very quickly. Find out more.

Baldock 5K Rat Run a great success!

Congratulations to staff of Herts Careline and North Hertfordshire District Council who took part in the Baldock 5K Rat Run at the weekend.A big thank you to everyone who supported the team at the Run, which took place through the scenic Greenway and outskirts of Baldock.Members of staff who ran or power-walked(!) included Careline's Maria, Steph, Jess, Frances and Teresa. They all did so well, some achieved personal best times, and for others it was their first 5K!So far, a staggering £400 in donations has been raised by Careline and their friends and family for the Garden House Hospice.

If you're worried about a family member, we can help

During the pandemic, if you've noticed that a family member or neighbour has become more vulnerable, Herts Careline assistive technology equipment can help to manage a wide range of risks to a person in their home.Risk from falls, heating issues, the risk of fire, floods, wandering, seizures, and many other issues, may have come to the fore recently and Herts Careline may be able to provide a solution with their assistive technology service.More information can be found under our 'Risks in the home' section.
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