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Digital switchover and scams risks

The UK's telephone network is changing. Between now and 2025 most telephone providers will be moving their customers from old analogue landlines over to new upgraded landline services using digital technology. The new network will provide a future proof, more reliable and dependable broadband service that will support the UK for decades to come. This means services that rely on the old landline system such as home phones and healthcare devices will be switched over. Herts Careline has almost completed its digital switchover and the vast majority of the 3,000 customers who previously used the old analogue system for their community alarm system have been transferred to the new digital system. All new customers joining receive a digital alarm as standard.

Follow Herts Careline on social media

Did you know we're on social media? You can follow our news stories on the following channels.TwitterLinkedInFacebookInstagramYouTube

Silver Sunday – 1 October – the national day for celebrating older people

On this Silver Sunday, we're saying thank you to the people who we look after via our control room. You make our role so worthwhile and we're proud and privileged to help provide emergency help when you need it.Across the country, events are up and running. You can find out more about events i

World Alzheimer's Month

World Alzheimer's Month is a global opportunity to raise awareness around, educate, encourage support of and demystify dementia." World Alzheimer's Day takes place today, as part of World Alzheimer's Month.The Alzheimer's Society has excellent information to support those with a diagnosis and their families and carers World Alzheimer's Month.

How assistive technology, pendant alarms and telecare can support someone who has sensory needs

For someone living with a sensory need, we can provide a system of help that automatically triggers an alert call if it senses a risk:A fall detector which triggers automatically if it senses a fallEnvironmental sensors – alerting the control room to levels of excess heat, smoke, carbon monoxide, water and coldPillow alerters that vibrate when the smoke detector activatesBeacons that light up when the smoke detector activates

How can a pendant alarm support someone who may live with Learning Disabilities?

A pendant alarm can be a valuable support tool for someone living with learning disabilities by providing safety and help in various ways:Emergency assistance – the pendant alarm allows the person to call for help in case of an emergency, such as a fall, sudden illness, or any other dangerous situation. This immediate access to assistance can be a lifeline for individuals with learning disabilities who may struggle to communicate or need further support in complex situations.
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