News from Herts Careline

Description: Herts Careline's assistive technology equipment can help to manage a wide range of risks to a person in the home.If you or someone you know is experiencing issues which affect their health and wellbeing, there are many ways we can help support their independence at home via discreet equipment.

Description: Herts Careline can only install fixed (drilled / screwed into the wall) community alarm and telecare equipment in a property of a resident who owns the free hold of the property.This can include smoke alarms screwed into the ceiling or a key safe drilled into the outside wall.

Description: Keep warm during winter – tips to help your comfort and healthThe temperature has dropped this week, so we want to make sure you're staying warm to help you prevent cold-related illnesses. So, please make sure you:

Description: Over the Christmas period our Control Room will be taking calls 24/7 in the usual way.Our installation team will be available for urgent issues over the Christmas period should they be required, as well as for other issues.Our administration team will be processing Referrals up until 4pm on Friday 22nd December 2023. During the period 27th, 28th and 29th December, inboxes will be monitored for urgent referrals or urgent call-backs. The team will then process referrals again from Wednesday 3rd January 2024.This season is one of our busiest and we're fully equipped to provide reassurance and emergency support for everyone we provide support for.

Description: Just in time for Christmas, Herts Careline has launched a new service – the Vivago Care Watch system. This is a smart watch which can monitor someone's health and wellbeing so the Herts Careline control room can aim to alert both the wearer and the family to any changes or worries with certain aspects of their health before they become an issue. It also has an emergency alarm button to summon our help if needed.

Description: Community alarm and telecare services can be a real reassurance for carers if they need to attend work, pop to an appointment or take a moment to themselves. Knowing we're on hand 24/7 if they cant be can offer much needed peace of mind. Find out more at www.care-line.co.uk #carersrights

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